Citizens Advice

Adviceguide helps you to have a better understanding of your rights and entitlements, and also to take the first steps in resolving your problems.

Consumer Direct

Regionally based advisors, specially trained to give practical advice on all kinds of consumer issues – from problems with cars to faulty household appliances.

Crimestoppers

Crimestoppers help to promote the charity in communities across the region, to let people know that Crimestoppers is there for them as an anonymous route to pass on information about crime.

Immobilise

Immobilise helps UK police forces to identify the owner of lost & stolen goods thousands of times every day. If it is lost or stolen, use Immobilise to tell law enforcement, your insurer, and the second-hand trade to assist in recovering your property and catch the thief.

Office of Fair Trading

The OFT’s mission is to make markets work well for consumers. We achieve this by promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive.

Smartwater

SmartWater is a colourless liquid solution that is simply dabbed onto the uneven surfaces of your valuables. It can be used to code all sorts of items such as jewellery, ornaments, electrical items and even your motor vehicle. Each bottle contains a unique chemical ‘code’ which is registered to you – conclusively proving ownership. It cannot be easily seen by the naked eye and is almost impossible to remove. The liquid glows under ultraviolet light making it easy for the Police to detect.

Trading Standards

The Trading Standards Institute is a not-for-profit professional body formed in 1881. We have members in the public and private sectors in the UK and abroad. TSI encourages honest enterprise and business and helps safeguard the economic, environmental, health and social well-being of consumers.